Cancellation & Refund Policy

• The cancellation terms for every booking are shown before you pay, and repeated in your confirmation.
• If we or the provider can’t confirm a booking you’ve paid for, you get a full refund.
• Refunds go back to your original payment method, usually within 5–10 business days of being approved.

• Asking for dates is free. On many hotel and homestay pages you send a request first; you pay nothing until availability and the price are confirmed.
• Paid room bookings follow the cancellation terms of that hotel or rate, shown before you pay (for example “free cancellation until 20 Oct” or “non-refundable”). Cancel within the free period and you get a full refund; after it, the hotel’s cancellation charge applies and we refund the rest.
• If the room can’t be confirmed after you’ve paid, or the price changes before we confirm and you don’t accept the new price, you get a full refund.
• No-shows are charged as the hotel’s terms state.

• Each experience shows its cancellation terms on the listing before you book.
• If the host cancels (for example weather or safety), you get a full refund or can move to another date.
• No refund for a no-show or late arrival after the start time, unless the listing says otherwise.

• Table bookings are free — there’s nothing to refund. Please cancel from your booking link if your plans change.
• Set dinners paid in advance can be cancelled from your booking link for a full refund until the cut-off shown on the listing. If the restaurant cancels, you get a full refund.

For trips we arrange end-to-end, the deposit and cancellation terms are written in your quote before you pay. Parts already booked with hotels or operators follow their terms; anything we can recover is refunded to you.

• Use the link in your booking confirmation where there is one, or
• WhatsApp or call us on +91 99460 01222, or email hello@thebookingadvisor.com, with your booking reference.

We reply within one business day. Once a refund is approved we start it the same day; your bank or card issuer then takes 5–10 business days to show it.

The Booking Advisor, 1/2423-A, Pattalam Market Road, Fort Kochi, Kerala 682001, India. See also our Terms of Service and Contact page.